Growth demands new capabilities. Through thoughtful design and careful implementation, the right organisational structures can power sustainable success for businesses of any size.
The key is to align the leadership team with the company’s evolving needs. Inflexion has partnered with more than 120 businesses, supporting many in achieving exactly that. Crucially, the firm sees this not as a one-off task, but as a continuous strategic journey. Here are two examples of how Inflexion-backed mid-market companies have accelerated growth through effective organisational design.
Medik8: Designing for global growth
Premium skincare brand Medik8 demonstrates how mid-market companies can benefit from sophisticated organisational design. Following its Inflexion-backed investment in 2021, the company – already successful in UK high‑end beauty salons – embarked on international expansion requiring significant structural changes. The journey facilitated the Founder’s planned succession whilst maintaining the company’s ethos of science‑based skincare.
The reorganisation aligned the CEO role more precisely with global objectives while creating dedicated resource for D2C and data initiatives – both critical growth areas. Targeted C-suite appointments filled gaps in the capability that would be required for the ambitious plans, with two additional sales leaders brought on board to accelerate commercial growth.
Recognising the strategic importance of the US, Medik8 recruited a US Chair with digital expertise in the skincare segment. This appointment not only built credibility in that market but also helped attract top digital talent to the team there.
The company further refined its structure by splitting certain global roles to sharpen focus on specific markets, particularly for the Asia‑Pacific and US regions. This allowed teams to develop strategies that better aligned with the dynamics of each geography.
Alongside this redesign, Medik8 invested heavily in digital capabilities, adding approximately 75 new roles focused on digital initiatives, product innovation, and systems infrastructure in FY22 alone. The company completed a comprehensive systems overhaul in 2023 to support its ambitious growth plans.
The results? US revenue surged over 200% since the investment, while customer numbers jumped 4x. Overall headcount increased by 175%, with the new organisational design effectively supporting rather than constraining Medik8’s accelerated growth trajectory.
In June 2025, Inflexion sold Medik8 to global beauty giant L'Oréal Groupe who agreed to acquire a majority shareholding with Inflexion retaining a minority shareholding as part of the transaction.
Backed by Inflexion, we grew faster and stronger – not by diluting our founding values, but by doubling down on them. I’m proud to see Medik8 join with L’Oréal a strategic partner that shares our unwavering commitment to science, innovation and above all, results without compromise.
increase in overall headcount
surge in US revenue
Chambers and Partners: Redesigned for digital transformation
The transition of Chambers and Partners from traditional legal publisher to digital information provider took place during an initial five‑year journey with Inflexion. It included a comprehensive organisational redesign to ready the business for accelerated growth.
The first phase focused on rethinking leadership. Five new C‑suite appointments brought in expertise specifically engineered for sales leadership, financial control, strategic definition and digital growth, driving the transition from the traditional publishing-led leadership.
Each executive role was designed with a clear focus: sales enablement, strategy and product development, financial excellence and technical infrastructure development. This was not just about bringing in fresh talent but about building a leadership team aligned with the company’s strategic ambitions around accelerated growth, digital transition and international expansion. Beyond the executive level, operational teams were restructured to support this digital shift.
Perhaps most significantly, Chambers built an entirely new international sales function tailored to digital product offerings. This team expanded dramatically from 11 people to 65 sales professionals with clear commercial objectives linked to the strategy of the business; namely new logo wins and increased wallet share of traditional research products and the cross-sell of new data-driven propositions. The business also further penetrated the high‑growth markets of China and Brazil and accelerated growth into the US.
Creating new capabilities
Chambers’ organisational redesign went beyond reshuffling the existing deck; it created entirely new functional capabilities and resourced them with best-in-class, proven talent and leadership through targeted recruitment and internal people development.
“Inflexion introduced the idea of a talent roadmap and identified gaps in our structure, which was incredibly helpful,” recalls Tim Noble, CEO of Chambers and Partners. “This wasn’t about incremental changes; it was a fundamental reconstruction of how we organised ourselves to compete in a digital world.”
The results validated this approach, with US market growth meaning stateside revenues comprised almost a third of total sales by exit.
Diversity focus
A robust DEI programme underpins Chambers’ success in attracting and retaining talent. Grassroots efforts kicked off in 2012 as the ‘Women in Law’ initiative, and by 2015 had expanded to include all demographics. Recognising clients’ need for data, Chambers began integrating DEI into its research in 2019, tracking diversity metrics, reporting trends, and encouraging progress, bolstered by Inflexion’s then‑recent investment.
A committee was formed in 2020 to focus on DEI and responsible business and comprises around 10% of the company, helping to connect teams and foster employee-driven solutions. This has helped Chambers to hit its retention targets.
In late 2023, Chambers was valued at over €517 million when it was sold to a US financial buyer generating a 4.7x return. Inflexion subsequently reinvested for a minority stake.
revenue CAGR
Inflexion focuses on helping portfolio companies design stronger organisations, build better boards and management teams, create effective performance management and incentives, and improve overall organisational health.
Each investment, regardless of size or stake, has full access to Inflexion’s value acceleration support which includes international expansion, M&A, digital enhancement, talent management, commercial effectiveness and ESG strategy.
