Founded in 1986, Scott Dunn provides a broad range of luxury holidays from skiing and Mediterranean resorts to tailor-made journeys and bespoke honeymoons. Scott Dunn is recognised as a premium brand in the sector and is distinguished by delivering very high levels of service to its guests. It was awarded the 2020 Top Travel Specialist in the World by Condè Nast Traveller Readers’ Choice Awards, which was the 8th year of recognition from CNT.
The Inflexion investment
Inflexion invested in Scott Dunn in 2014. During the investment Scott Dunn built on its reputation as the leader within its sector and expanded geographically whilst continuing to focus on delivering best-in-class service to its loyal customer base. The investment supported Scott Dunn’s organic and acquisitive expansion into the US and Asia, broadening the company’s geographic footprint and enabling a 24-hour guest service.
The Inflexion difference
Inflexion was well positioned to help Scott Dunn achieve its ambitious growth plans due to its substantial experience in the travel space following successful investments in On the Beach and Griffin Global Group. Inflexion supported the continued development of the company’s strong brand with the business consistently named as one of the Top Travel Operators in the world at industry awards, including being voted top Travel Specialist by Condé Nast Traveller for ten years in a row. Scott Dunn developed its Responsible Business strategy covering community, protecting and empowering people and protecting the environment and wildlife.
Inflexion provided strong support to Scott Dunn during the COVID pandemic and the business traded resiliently with Scott Dunn quickly adapting to the environment and using the time to strengthen the business model, making it well placed to capture the return of the travel market.
“Inflexion have been a supportive partner and their M&A and operational experience has been invaluable as we have grown the business. We are proud of how strong the Scott Dunn brand is both in the UK and now in the US and Singapore, and of our commitments to being a responsible business. Inflexion were particularly supportive during the pandemic as we transformed our business model and prepared for the return of travel.’’
Sonia Davies, CEO, Scott Dunn