O'Neill Patient

O’Neill Patient is the UK’s leading B2B tech‐enabled provider of property and remortgage conveyancing services. Inflexion invested in ONP in July 2019 its dedicated mid-market fund.

  • Sector

    Business services

  • Headquarters

    Stockport, UK

  • Fund


  • Investment date

    July 2019

  • Status


The company

Established in 1987, Stockport‐based ONP processes over 100,000 transactions per year across the group. The firm markets its services through its strong relationships with panel managers, mortgage brokers and banks, whose referrals make up around 90% of ONP’s businesses. The firm utilises a sophisticated case management technology which enables it to offer market‐leading service and efficiency, supporting unparalleled customer service, quality and turnaround times.

The Inflexion difference

Inflexion is helping ONP grow through M&A and supported the acquisitions of Grindeys and Cavendish, adding new build and estate agent channels. Inflexion has also supported four acquisitions adding panel management capabilities in transactions and remortgage. Our in-house digital team are working with ONP to accelerate innovation in its existing technology platforms to deliver service improvement for clients and we have invested into client facing software.