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Griffin is the global market leader in the provision of specialist travel services to the marine and offshore industries, arranging travel for crews rotating onto merchant ships and oil rigs. The business was founded in 1977 and has 700 staff across 32 strategically-located offices.
Customers rely on Griffin to get their crews to their destinations, on time, worldwide. These crew members are often involved in high-value applications, where being a day late would disrupt voyage schedules or obligatory crew rotations with major cost implications. Griffin’s global resources and experience have resulted in long-term customer relationships and strong market share growth.
The management team sought an active minority investor to help integrate the fragmented group, professionalise operations and grow market share.
Initially we focused on integrating the fragmented structure of the company, including buying in joint venture arrangements in Hong Kong and Manila. Inflexion helped Griffin’s management team create a multinational company with a single executive board operating in 22 countries and employing over 750 people.
We worked hand-in-hand with the management team to improve and professionalise the company’s operations. This process included handling succession issues and helping to create robust, professional management structures to support growth. We helped Griffin in create a single global IT platform, increased its offshore market share and developed an innovative new service. Together we found a new Executive Chairman and CFO, and also recruited several new senior members of staff for key regional offices to support growth in new product areas and countries.